During peak season, distribution centers experience surges in order volume, tighter delivery windows, and increased floor congestion. Warehouse managers must maximize equipment uptime while coordinating operator training and maintenance schedules. iWarehouse is a connected fleet management system designed to optimize the performance of your Raymond forklift fleet, not only during peak demand periods, but throughout the year. 

The Hidden Costs of Untracked Fleets

Without a unified system, forklifts sit idle longer than necessary, maintenance happens too late or too early, and operators lack consistent feedback. Those unplanned downtimes disrupt throughput, inflate labor costs, and create safety risks. In a 24/7 operation, even a single unexpected breakdown can delay shipments and erode customer trust.

Fleet Management That Puts You in Control

iWarehouse offers real-time visibility into every Raymond forklift in your operation. Geofencing and usage reports show where trucks are—and when they’re underused—so you can rebalance assets across zones. Customizable dashboards let supervisors spot trends at a glance: which units are logging the most hours, which shifts generate the highest utilization, and even idle times by model. Armed with these insights, you’ll make data-driven decisions on fleet size, deployment, and scheduling, cutting excess rental or purchase costs.

Building Better Operators Through Performance Tracking and Targeted Training

Consistent operator performance is key to both productivity and safety. While iWarehouse doesn’t deliver interactive lessons directly on the truck, it does record detailed performance metrics—travel time, lift counts, impacts, idle time and more—tied to each operator profile. Supervisors access these insights through the iWarehouse Gateway portal to spot trends and pinpoint skill gaps. From there, targeted training can be assigned via Raymond’s flexible programs, which include e-learning modules, virtual reality simulations and hands-on instruction. By aligning training interventions with real data, you ensure operators develop the right competencies before issues arise.

Predictive Maintenance: From Reactive to Proactive

Traditional maintenance often relies on rigid schedules or reaction to alarms—neither aligns with actual equipment condition. iWarehouse continuously monitors key health indicators such as battery cycles, hydraulic pressure, and travel distances. When metrics veer toward maintenance thresholds, the system generates work orders and parts lists, coordinating downtime during low-demand windows. This predictive approach slashes emergency repairs by up to 30 percent and extends component life, safeguarding uptime and reducing total cost of ownership.

Practical Steps to Get Started

1. Pilot Your High-Usage Zone: Begin with the busiest section of your warehouse. Install iWarehouse on a subset of Raymond trucks to validate utilization gains and maintenance improvements.

2. Establish Operator Profiles: Migrate existing training records into iWarehouse and enroll operators in role-based courses. Use performance reports to tailor coaching sessions.

3. Set Maintenance Parameters: Work with Raymond Handling Consultants to define thresholds for alerts. Schedule initial checkups during planned slow periods to minimize impact.

4. Scale Gradually: Roll out to additional shifts and zones, refining dashboards and report frequency as you learn from real-world data.

Get Ready To Transform Your Warehouse

Adopting iWarehouse transforms how warehouse leaders manage people, assets, and maintenance—boosting productivity, cutting costs, and enhancing safety. To explore how iWarehouse integrates with your Raymond forklift fleet, contact Raymond Handling Consultants today and schedule a tailored demonstration. Your next level of operational excellence starts now.